Salesforce User Experience Designer Practice Exam

What feature does a screen reader user commonly use to navigate through a page?

1. Voice dictation

2. Heading structure

3. Tabbing through the page until the correct section is found

4. Using Command + F on Mac or Control + F on Windows

The correct answer is: Heading structure

A screen reader user commonly relies on the heading structure to navigate through a page effectively. Headings provide a semantic framework for a webpage, allowing users to skip to different sections without having to read through all the content linearly. This is particularly helpful for users who may have difficulty seeing or interpreting visuals. When a web page is properly structured with hierarchical heading tags (H1, H2, H3, etc.), screen readers announce these headings and allow users to navigate between them quickly. This feature facilitates easier access and helps users understand the organization of the content, enabling them to locate the information they need more efficiently. While other navigation methods like tabbing and keyboard shortcuts can be useful, reliance on a well-defined heading structure specifically enhances the experience for screen reader users by leveraging the content's organization and promoting a more streamlined navigation experience.